Maira Rehan strictly follows mentioned below terms and conditions to facilitate our valued customers to exchange their Product (s) purchases made online.

The customers are requested to please do not accept orders if the parcel is damaged or seal is opened. If the product is damaged / missing please call us immediately at 0321 323 3949 or email us at customercare@mairarehan.com after receiving the parcel and we will guide you through the process. Don’t forget to mention your Order ID in the email.

The customers can exchange articles from www.mairarehan.com one time only within 14 days from the date of order placed. The products must be in their original condition unused with a price label attached along with the invoice. Maira Rehan will not accept the return and exchange where proper care instructions are not being followed.

We do not offer a cash refund, instead, you can exchange the product of the same value.

All returns will be inspected upon arrival at our warehouse. If our quality control team finds that the articles were used, washed, mishandled or not in its original condition then we will not be able to consider the return and exchange. A brand will arrange for the reverse pickup of the damaged/incorrect item and will also bear the cost of shipping.

*Sale Items cannot be exchanged or returned.